.wmp-chatbot{--wmp-color-surface:#fff;--wmp-color-border:#1f1f1f;--wmp-color-primary:#111;--wmp-color-primary-hover:#000;--wmp-color-text:#111;--wmp-color-muted:#4b4b4b;--wmp-color-user-bg:#f0f0f0;--wmp-color-bot-bg:#fafafa;--wmp-color-system-bg:#e9e9e9;--wmp-radius:12px;--wmp-shadow:0 14px 34px rgba(15,23,42,.18);font-family:"Segoe UI",Tahoma,Geneva,Verdana,sans-serif;color:var(--wmp-color-text)}.wmp-chatbot--floating{position:fixed;right:10px;bottom:10px;z-index:99}.wmp-chatbot__launcher{display:inline-flex;align-items:center;gap:6px;padding:10px 14px;border:0;border-radius:999px;background:linear-gradient(145deg,#1a1a1a,#000);color:#fff;font-size:.92rem;font-weight:700;box-shadow:var(--wmp-shadow);cursor:pointer}.wmp-chatbot__launcher:hover,.wmp-chatbot__launcher:focus{background:linear-gradient(145deg,#000,#1a1a1a)}.wmp-chatbot__launcher-label{line-height:1}.wmp-chatbot__launcher-close{display:none;line-height:1;font-size:1rem;font-weight:700}.wmp-chatbot--open .wmp-chatbot__launcher-label{display:none}.wmp-chatbot--open .wmp-chatbot__launcher-close{display:inline-flex}.wmp-chatbot__robot{display:inline-flex;flex-direction:column;align-items:center;justify-content:center;width:34px;height:34px;position:relative;animation:wmp-robot-float 1.4s ease-in-out infinite}.wmp-chatbot__robot-antenna{width:4px;height:7px;background:#fff;border-radius:2px;position:absolute;top:2px}.wmp-chatbot__robot-antenna:before{content:"";width:8px;height:8px;background:#fff;border-radius:50%;position:absolute;top:-6px;left:-2px}.wmp-chatbot__robot-head{margin-top:8px;display:inline-flex;align-items:center;justify-content:center;gap:7px;width:28px;height:20px;border-radius:8px;background:#fff}.wmp-chatbot__robot-eye{width:5px;height:5px;border-radius:50%;background:#111}.wmp-chatbot__panel{width:min(580px, calc(100vw - 32px));margin-top:10px;border:1px solid var(--wmp-color-border);border-radius:var(--wmp-radius);box-shadow:var(--wmp-shadow);background:var(--wmp-color-surface);overflow:hidden}.wmp-chatbot__header{padding:14px 16px;background:#111;border-bottom:1px solid var(--wmp-color-border)}.wmp-chatbot__header-main{display:flex;align-items:center;justify-content:space-between;gap:10px}.wmp-chatbot__title{margin:0;font-size:1rem;font-weight:600;color:#fff}.wmp-chatbot__messages{display:flex;flex-direction:column;gap:8px;height:360px;overflow-y:auto;padding:14px;background:#fff}.wmp-chatbot__message{max-width:90%;padding:10px 12px;border-radius:12px;line-height:1.4;font-size:.94rem;word-wrap:break-word;color:var(--wmp-color-text)}.wmp-chatbot__message--user{align-self:flex-end;background:var(--wmp-color-user-bg)}.wmp-chatbot__message--bot{align-self:flex-start;background:var(--wmp-color-bot-bg)}.wmp-chatbot__message--system{align-self:center;background:var(--wmp-color-system-bg);color:var(--wmp-color-muted)}.wmp-chatbot__options{padding:12px;border-top:1px solid var(--wmp-color-border);background:#fff}.wmp-chatbot__options-header{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:8px}.wmp-chatbot__options-title{margin:0;font-size:.88rem;font-weight:600;color:var(--wmp-color-muted)}.wmp-chatbot__reset{padding:5px 8px;border:1px solid #d65a5a;border-radius:999px;background:#ffe8e8;color:#8b1a1a;font-size:.76rem;font-weight:600;cursor:pointer;white-space:nowrap}.wmp-chatbot__reset:hover,.wmp-chatbot__reset:focus{background:#d65a5a;color:#fff;outline:none}.wmp-chatbot__options-list{display:flex;flex-wrap:wrap;gap:8px}.wmp-chatbot__option{padding:7px;border:1px solid #d0d0d0;border-radius:999px;background:#e5e5e5;color:var(--wmp-color-text);font-size:11px;font-weight:600;cursor:pointer;transition:all .2s ease}.wmp-chatbot__option:hover,.wmp-chatbot__option:focus{background:#d7d7d7;color:#111;outline:none}.wmp-chatbot__option:disabled{opacity:.6;cursor:wait}.wmp-chatbot__whatsapp{display:inline-flex;align-items:center;gap:6px;padding:7px 10px;border:1px solid #25d366;border-radius:999px;background:#25d366;color:#fff;font-size:.74rem;font-weight:700;text-decoration:none;transition:all .2s ease;white-space:nowrap}.wmp-chatbot__whatsapp-icon{display:inline-flex;align-items:center;justify-content:center;width:16px;height:16px;border-radius:50%;background:#fff;color:#25d366}.wmp-chatbot__whatsapp-svg{width:11px;height:11px;display:block;fill:currentColor}.wmp-chatbot__whatsapp:hover,.wmp-chatbot__whatsapp:focus{background:#1faa53;border-color:#1faa53;color:#fff;text-decoration:none;outline:none}@keyframes wmp-robot-float{0%{transform:translateY(0)}50%{transform:translateY(-2px)}100%{transform:translateY(0)}}@media (max-width:600px){.wmp-chatbot--floating{right:12px;bottom:12px}.wmp-chatbot__panel{width:calc(100vw - 24px)}.wmp-chatbot__launcher-label{display:none}.wmp-chatbot--open .wmp-chatbot__launcher-close{display:inline-flex}.wmp-chatbot__messages{height:260px}.wmp-chatbot__whatsapp-label{display:none}}